Production Manager
We’re on a mission to create progress within the coffee industry, for our people and our communities - we do this by giving people skills and resources they need to challenge the norm and to continue to set new standards every day.
We believe in The 3 P’s. People - Without people there wouldn’t be coffee. From the farmers who grow our beans to the baristas crafting drinks at our cafes, we help them whatever their journey entails.
Passion - We have tons of passion, and we dish it out in buckets. It’s infectious and leaves everyone we touch a little more excited about what we do.
Progress - Standing still is our worst fear. So, we do everything we can to help others learn, change, and grow so they can tell their own coffee stories.
The roastery production manager is responsible for overseeing the operations of Mission Coffee Works roastery facility, including managing the staff, the equipment, the inventory, and the quality control.
This is what you’ll be doing: • Run the day-to-day activities of the production team. • Ensuring orders are ready for collection in time by delivery partners. • Liaising with delivery partners on order volumes and best practices. • Hire, train, and manage production staff, including setting and monitoring performance goals. • Monitor customer communication channels and ensure all enquires are handled in a timely and professional manner. • Collaborate with wholesale sales and marketing teams to develop and implement product launches. • Ensure that coffee beans are used in date order and rotated accordingly. • Reject and report any coffee beans that are not of the required specification. • Monitor and maintain the roastery equipment, ensuring that it is clean, safe, and functional. • Comply with food safety and standards. • To liaise with the Head of Coffee on production’s needs for the day and forecast for the week. • Support Head of Coffee with roasting • Manage the inventory of roasted coffee beans, packaging materials, and retail offerings. • Prepare and analyse production reports and data, identifying areas for improvement and optimization. • Project manage specific projects to improve the experience of both retail and wholesale customers. • Be a Mission Coffee Works warrior, slinging some of the best coffee on the market and championing our values and behaviours.
What kind of skills do you bring? • Professional Experience: You’ve already had experience as a production manager or a similar leadership role. Roasting experience would be great but not essential. • Analytical Skills: You love analysing data. • Communication: You’re a real team player and have super communication skills. • Digital Proficiency: You’ve used tools such as the Google Suite, Xero, Cropster. • Shopify Knowledge: Ideally, have experience with Shopify.
What kind of person are you? • People: You can work as a part of a team as well as lead and develop your own team. • Strategic Thinker: You approach challenges with a strategic mindset and understand how to link creative ideas to measurable outcomes. • Collaborative: You love a collaborative environment and always work for the shared success of the team. • Adaptable: You’re not afraid of change and shift gears quickly to meet the evolving industry landscapes. • Detail-Oriented: You’re a real nerd for detail and make sure the wholesale activities are running as they should. • Progression: You take initiative and add your own ideas to make sure we don’t stand still.
What can you expect from us? • A casual and fun work environment in an ambitious company that is looking to create progress in the coffee industry. • An opportunity to impact the direction of a fast-growing business. • Great team incentives and fun activities • A supportive team where there is freedom to fail. • As much coffee as you can drink • Friends and Family discount
If this sounds like you and are ready to make a meaningful impact in the coffee industry, we’d love you to send us your application.
At Mission Coffee Works we value not just skills, but the qualities that shape our dynamic team. Join us in cementing our brand in the market.
