Experienced Store Manager - Specialty Coffee

With over 180 stores across the globe, in over 18 countries, % ΔRΔBICΔ is a pioneering specialty coffee brand from Japan known and loved by coffee enthusiasts worldwide.

With stores in Covent Garden, Broadway Market, South Molton Street and Spitalfields Market, we are looking for enthusiastic and experienced Store Managers to join our growing London team. The ideal candidates should be passionate and ambitious individuals with extensive specialty coffee and management experience who is able to oversee the day-to-day operations of the store, and able to foster strong relationships between team members. Successful candidates will be self-motivated, enthusiastic, and committed to providing an excellent level of customer service with attention to detail. Previous experience working with coffee is essential.

DUTIES AND RESPONSIBILITIES

• Lead coffee quality standards, ensuring every cup reflects our brand’s excellence

• Provide a fast, friendly, and efficient level of customer service. Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded!

• Cultivate a positive work environment and efficient staff schedules.

• Maintain compliance with company policies, manage suppliers and waste control.

• Conduct team meetings, oversee employee training, and support HR.

• Maintain inventory and provide regular financial reports.

SKILLS AND PRE-REQUISITES:

• Valid right to work in the UK is essential
• 2 years’ experience in a management / supervisory role in an F&B environment
• Possess excellent management and communication skills
• Ability to work around peak hours, weekends, early morning and holidays
• Flexible with the ability to work on own initiative as well as working as part of the team

BENEFITS:

• Competitive salary and performance- based incentive
• Opportunities for career growth within a rapidly expanding brand
• Ongoing training and professional development in the speciality coffee field
• Employee discounts on coffee and related products
• Opportunity to work in a dynamic and passionate team environment.

If you’re prepared to demonstrate your skills and join a vibrant team that prioritizes quality, innovation, and outstanding customer service, don’t hesitate to apply now! Please send your resume and a cover letter detailing the role you’re interested in, along with relevant experience and your passion for specialty coffee, to [email protected]. We’re eager to hear from you!